Developing business operations
Pre-study
- Interviewing people.
- Studying reports and internal material.
Implementation
- Corporate Analysis
- Customer Opinion Analysis; customer needs and customer satisfaction.
- Organisational Analysis; internal efficency.
- Key person tests; chacter and skills.
- Profit Analysis; strengths and weaknesses in financial terms.
- Business Plan
- Aiming sales and marketing activities.
- Defining the organisation.
- Developing the key personnel.
- Improving the profitability.
- Concrete actions
- How to improve internal and external information?
- How to aim the sales work profitably?
- How to develop the organisation?
- How to keep the store intact?
- How to create a forecasting reporting system?
Follow-up
- Organising and improving the follow-up work.
- Developing the board meetings.
- Improving the management team work.
- Putting stress upon other meetings.
